Please note that resources on this page are for District staff access. For privacy, some are set to be viewed only when logged in with a District Google account. If you have questions or would like assistance finding something, please contact Technology Services at 345-5511.

Getting Technology Support

• Technology Support Ticket - Submit a Technology Support Ticket to receive assistance. Use the "Sign in with Google" button. Need some help filling out the ticket? Follow these instructions.
  
  
• Call Technology Services - When immediate assistance is required, please feel free to call Technology Services at 715-345-5511 from 7:00 a.m. to 3:30 p.m. and we will direct your call to someone who can assist you.
  
  

Forms/Processes

• District-Approved Software and Requests (LearnPlatform) - Login with your District Google Account to view a list of approved software, view restrictions, and submit requests for approval.
  
  

Support Guides

*For guides related to instructional technology (e.g., Schoology, Seesaw, Securly, etc.), visit the Schoology resource managed by your building's Technology Integration Specialists (TIS). Please contact them if you need access.

• Copy, Print, Scan - Instructions to help you get started.
  
  
• KnowBe4 Overview for Staff (Cybersecurity Awareness and Protection from Phishing) - Learn how to protect the District from cyberattacks that use phishing emails.
  
  
• Multifactor Authentication (MFA) Setup/Troubleshooting - Instructions on setting up MFA for District account access. 
  
  
• Phone System: Getting Started Guide - Addresses common questions staff have on using our phone system
  
  
• Staff Laptop Overview  - A review of new features and setup available on the new model.
  
  
• Software Center: How to install software - Instructions for installing approved licensed software to your laptop or computer with Software Center
  
  
• Web Conferencing Guidelines - Developed to help ensure privacy and safety during video calls.

Troubleshooting Tips

• Home Internet Tips - Tips for improving speed
  
  
• Status Updates for Online Tools - Check to see if an educational tool is experiencing issues.